Smarter Communications for Engaged, Connected and Safer Communities

A digital engagement platform helping councils communicate proactively, meet statutory duties and strengthen community safety through prevention and engagement.

Every local authority region across England is mapped within imabi and can be made live for your council quickly.

Our Story

Communicate · Connect · Comply

The 3 Cs

Built on the 3Cs — Communicate. Connect. Comply.

imabi is a digital platform that helps organisations communicate with communities, connect people to services, and demonstrate compliance — all in one place.

While imabi has strong foundations in safeguarding, including areas such as VAWG, ASB, domestic abuse and the nighttime economy, it is now used much more widely by councils, local authorities, and partners.

Today, organisations use imabi for everything from community safety and public awareness, reporting issues like fly-tipping and anti-social behaviour, promoting local initiatives, services, and events such as Christmas markets, and engaging directly with residents, visitors, and passengers.

1. Communicate

Deliver the right information, at the right time, in the right place.

imabi enables organisations to actively communicate with communities — not just in emergencies, but as part of everyday operations.

Real-time alerts for safety, disruption, and local updates
Promotion of local events, campaigns, and initiatives
Location-based messaging at national, regional, and hyper-local levels
Noticeboards for services, announcements, and community information
A single trusted channel for verified information

Why it matters: Organisations need a direct, reliable way to reach communities; imabi reduces noise and ensures messages are seen, understood, and acted on.

2. Connect

Bring people, services, and communities together.

imabi connects individuals with local services, spaces, and support networks — strengthening community engagement and accessibility.

Direct access to local services, charities, and helplines
Community mapping for defibs, safe spaces, transport hubs, and public facilities
Reporting tools for fly-tipping, anti-social behaviour, and local concerns
Two-way engagement through feedback, surveys, and community voice
Stronger links between councils, partners, and communities

Why it matters: Strong communities are connected communities; imabi makes it easier for people to engage with services and for organisations to respond to local needs.

3. Comply

Support organisations in meeting their responsibilities and demonstrating impact.

imabi provides organisations with the tools to evidence activity, demonstrate impact, and meet regulatory and safeguarding obligations.

Evidence of communication, engagement, and response activity
Data insights on trends, usage, and community issues
Support for safeguarding, accessibility, and public safety standards
Tools that underpin duty of care across public spaces and transport
Policy development and review to align with regulatory requirements
Procedures and frameworks to standardise organisational response
Training resources and awareness programmes for staff and partners

Why it matters: Organisations are expected not just to act, but to show impact; imabi provides the visibility and evidence to support this.

National Platform with Regional Focus

imabi enables you to create your own content or point to existing content, minimising duplication and effort. Campaigns and information are built and delivered once — not multiple times.

imabi can also provide a fully managed service where all content is managed and delivered in line with your organisational policy.

Platform diagram: councils and local authorities connect with communities through the imabi platform, delivering outcomes like data-driven insights, compliance, community mapping and risk reduction.

Why Councils Need Better Digital Engagement

Local authorities face growing expectations around communications, compliance and community engagement — often with limited digital infrastructure.

Fragmented Communications — key messages are spread across multiple channels, making it harder for residents to find consistent, trusted information.
Growing Compliance Demands — new duties like the Protect Duty and evolving statutory requirements demand better digital infrastructure for engagement and transparency.
Low Community Engagement — councils struggle to reach and engage diverse audiences, with traditional methods often failing to connect with those who need it most.
Inconsistent Messaging — without a unified platform, coordinated campaigns across partners and services become difficult to manage and measure.
Reactive Communications — many councils communicate reactively; a proactive, always-on engagement approach can improve awareness and trust.

Built Around Compliance and Policy

imabi supports councils in meeting statutory duties and policy frameworks — from the Protect Duty to Community Safety Partnerships — through proactive digital communications and engagement.

Protect Duty — Terrorism (Protection of Premises) Bill
Community Safety Partnership obligations
Public sector communications and transparency requirements
Digital inclusion and accessible engagement duties
VAWG awareness and prevention strategies
Anti-Social Behaviour action plans
Public health and wellbeing frameworks

One Platform for Council Communications, Engagement and Compliance

Bringing together council communications, community engagement, compliance tools and local services within a single accessible platform. By combining engagement, campaigns and community insight, councils can identify emerging issues earlier and move from reactive responses to preventative action.

Campaign Management — create and deliver targeted communications and awareness campaigns across your community.
Centralised Updates — share news, alerts and updates from one trusted, council-managed location.
Local Directory — signpost support services, safe spaces and community resources in one place.
Compliance Ready — support Protect Duty, VAWG and ASB obligations through proactive digital engagement.
Regional Analytics Layer — cross-region data from councils, travel operators and local businesses, enabling smarter resource allocation and a preventative, not reactive, approach.
Full Local Control — real-time content management with complete council ownership and branding.

Torbay Council

Already supporting community engagement initiatives with Torbay Council — centralising communications, coordinating partner engagement and providing residents with a single trusted source of local information and support services.

A practical model showing how councils can use digital infrastructure to improve communications, meet compliance requirements and strengthen community engagement.

Data-Driven, Preventative Approach

imabi provides a regional analytics layer that aggregates data from councils, travel companies and local businesses — giving decision-makers the insight to focus resources where they matter most.

Move from reactive responses to a preventative model. With every local authority region across England mapped, councils can identify patterns, anticipate needs and act before issues escalate.

Live and Free for All Councils

Every local authority region across England is mapped and can be made live quickly — with baseline content, local services and engagement tools ready for councils to use at no cost.

When councils are ready to take full ownership — managing communications, branding, campaigns and content — they can upgrade to Partner Connect for complete control of their regional portal.

Explore Your Council's Region

Every region is mapped and can be made live quickly. Councils interested in improving digital communications, meeting statutory duties and strengthening community safety can explore pilot and partnership opportunities.

Centralised council communications
Stronger community engagement
Compliance with statutory duties
Measurable reach and insight

Discuss a Pilot

Learn More